What is the lifetime License?
A lifetime license is a license that does not expire, and it continues to authorize access to the current ArkThink Video Converter Ultimate version.
Can I cancel my monthly subscription?
Yes, of course, you can. You can cancel the monthly subscription anytime. The monthly license allows you to use this product for one month, and renew if you are satisfied.
What are the limits of the trial version?
While using a free trial version, you can enjoy the full features of the registered version. The only limit is that you can only export the 5 minutes of the full length, and only 5 files for using the Toolbox tools.
Do I need to purchase a license if I changed my computer?
Once your registration is done, it will be confirmed in our server. But we can reset your registration code for you in case of changing the computer.
What to do if I input the wrong email address when placing an order?
If you did input the wrong email address, we suggest you send out the wrong email address and order numbers to our support team, and we will help you to modify it. Before confirming the order, we strongly recommend you double-check the email address, because the email address will be used to receive the registration code and register.