Crunchyroll Not Loading Videos? Here's How to Fix It

By Daniel Smith Jun 16, 2025 Fix Video

As an anime lover, there’s nothing more frustrating than when your Crunchyroll videos won’t load. You’ve been looking forward to the latest episode of your favorite show, only to be met with a blank screen or an endless loading circle. Why does this happen, and how can you fix it?

Well, don’t worry! In this guide, we’ll explain some common reasons why Crunchyroll videos aren’t loading and provide you with four simple solutions to get things back on track. Let's get started on fixing a corrupted Crunchyroll video now.

Crunchyroll Not Loading Videos
GUIDE LIST
Part 1. Why Crunchyroll is Not Loading Videos
Part 2. 4 Ways to Fix Crunchyroll Not Loading Videos
Part 3. How to Fix a Corrupted Crunchyroll Video with ArkThinker Video Repair
Part 4. FAQs

Part 1. Why Crunchyroll is Not Loading Videos

There are several reasons why you might encounter issues with Crunchyroll videos not loading properly. Here are some of the most common ones:

Internet connection issues

If your Wi-Fi or data connection is weak, Crunchyroll may experience issues loading videos. Streaming high-quality anime requires a stable internet connection to prevent any interruptions that could cause loading issues.

Browser or app glitches

Sometimes, the browser or app you’re using might be the culprit. Corrupted cache files, outdated versions of your browser, or the Crunchyroll app can prevent videos from loading.

Server problems

Crunchyroll, like any streaming service, can experience server outages. If their servers are down, you won’t be able to load videos, no matter what you try.

Video corruption

Occasionally, a video file itself might become corrupted, preventing it from playing correctly. This can occur due to a poor internet connection during the download or a server glitch. For that, you just need to re-download the video file or fix the corrupted video file.

Part 2. 4 Ways to Fix Crunchyroll Not Loading Videos

Now that we understand why Crunchyroll videos might not be loading, let's explore four easy ways to resolve the issue.

1. Check Your Internet Connection

The first step when Crunchyroll isn’t loading videos is to check your internet connection. Try browsing other websites or streaming videos on a different platform to see if the issue is related to your Wi-Fi or mobile data.

If the connection is slow, try restarting your router or switching to a different network (like mobile data or a different Wi-Fi network). Once you’re on a stable connection, try reloading Crunchyroll.

2. Clear Browser Cache or App Data

If you're using a browser, clearing your cache can help fix issues with Crunchyroll videos not loading. Here's how to do it:

For Chrome: Go to Settings > Privacy and security > Delete browsing data > Select Cached images and files > Delete data.
For Firefox: Go to Options > Privacy & Security > Clear History > Select Cache > Clear Now.

For the Crunchyroll app, you can clear its cache by going to Settings > Apps > Crunchyroll > Storage > Clear Cache (for Android) or reinstall the app (for iOS).

For this solution, you can fix videos not playing on FireFox, Chrome, and more browsers.

Clear Chrome Cache

3. Update the Crunchyroll App or Browser

Outdated versions of Crunchyroll or your browser could be causing the issue. Ensure your app or browser is up to date.

For the Crunchyroll app: Visit the App Store or Google Play Store and check for updates.
For browser: Make sure you’re using the latest version of your browser, as older versions may have trouble loading video content.

Update Chrome

4. Disable VPN or Proxy

If you’re using a VPN or proxy server, it might be causing issues with loading Crunchyroll videos. Crunchyroll sometimes blocks connections from certain regions or IP addresses. Try disabling your VPN or proxy and see if that resolves the issue.

Part 3. How to Fix a Corrupted Crunchyroll Video with ArkThinker Video Repair

Sometimes, the problem might not be with your connection or settings, but with the video file itself. If a Crunchyroll video is corrupted, you might see error messages, stuttering playback, or even black screens when you try to watch it.

Fortunately, you can repair corrupted video files using ArkThinker Video Repair, a specialized tool designed to fix video corruption. Here’s a quick rundown of how it works:

It's an intuitive tool that supports fixing various types of Crunchyroll video corruption, whether caused by an interrupted download, file transfer errors, or software crashes. It’s compatible with a wide range of video formats, including MP4, MOV, and AVI, which makes it perfect for repairing corrupted Crunchyroll videos.

Here are the steps to repair your Crunchyroll video:

Step 1

Free download and install ArkThinker Video Repair on your computer.

Launch the program and click Add File to select the Crunchyroll video that’s not loading properly. Additionally, you should include the sample video from the same source as the Crunchyroll video.

Upload Sample Video
Step 2

After uploading the Crunchyroll video, click the Repair button to initiate the process. The software will automatically fix the corruption in the video.

Click Repair
Step 3

Once the repair is complete, you can preview the Crunchyroll video. If everything looks good, click Save to store the fixed file on your computer.

Click Save

The process is pretty straightforward, and I really appreciated how easy it was to use. The video repair tool does an excellent job of fixing glitches, such as stuttering and freezing. The only downside was that it took a few minutes for longer videos to repair, but that’s honestly a small price to pay for saving your favorite Crunchyroll episodes.

Part 4. FAQs

Why is Crunchyroll not loading videos on my phone?

If the Crunchyroll app is not loading videos on your phone, try restarting your device, clearing the app cache, or checking your internet connection. If none of those work, reinstalling the app may help.

Why does Crunchyroll take so long to load?

Slow loading times could be due to a weak internet connection, server issues, or an outdated app or browser. Try checking your connection, clearing your cache, or updating your app.

How do I resolve the issue with Crunchyroll videos not loading on my PC?

On your PC, ensure your browser is up to date and try clearing the cache or disabling any active VPN or proxy. If the video is corrupted, use ArkThinker Video Repair to fix the file.

Conclusion

It’s super annoying when Crunchyroll videos won’t load, but with these solutions, you can easily get back to watching your favorite anime. Whether it’s checking your internet connection, clearing app data, or repairing a corrupted video file with ArkThinker Video Repair, there are several ways to resolve the issue.
I hope this guide helped! If you’re still having trouble, don’t hesitate to reach out to Crunchyroll’s support for further assistance.

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