4 Solutions to Fix the Video Codec Not Supported Issue on Samsung
When you're trying to watch a video on your Samsung device, and boom, you hit that dreaded ‘Video Codec Not Supported’ error. Super frustrating, right? You're all excited to watch your favorite movie, but instead, you get stuck with an error that just won’t go away. It’s like that one moment when you finally sit down to enjoy something, and technology decides to be extra complicated. Trust me, I’ve been there, and I totally get your frustration!
But don't worry. I’ve got your back! In this guide, I’m going to break down what the error actually means, how to fix it, and some tools you can use to make sure you never face this problem again. Let’s get started!

- GUIDE LIST
- Part 1. What Does ‘Video Codec Not Supported’ Mean?
- Part 2. How to Fix ‘Video Codec Not Supported’ on Samsung
- Part 3. FAQs
Part 1. What Does ‘Video Codec Not Supported’ Mean?
First, let’s break down the error message. When you see something like ‘Video Codec Not Supported Samsung,’ it essentially means that the video file you’re trying to play is in a format or uses a codec that your Samsung device can't understand. A codec is just a way of compressing and decompressing video files to make them easier to store and stream.
There are tons of different video formats out there, like MP4, AVI, MKV, and MOV, and each one can use different codecs to compress the video. Sometimes, your device just doesn’t have the right codec installed, and that's when you see the ‘Video Codec Not Supported’ message. It’s a little annoying, but the good news is that there are plenty of ways to fix it!
Part 2. How to Fix ‘Video Codec Not Supported’ on Samsung
Now that we know what this error means, let’s talk about how to fix it. Whether the issue is with the video format, your media player, or even the video file itself, there are several solutions you can try. Here are some of the most effective ways to get your videos back up and running:
Solution 1. Convert the Video Format
One of the easiest ways to fix the ‘Samsung Video Codec Not Supported’ error is by converting your video into a format that your device can read. If the video is in a format like MKV or AVI that your Samsung doesn’t support, converting it to MP4, one of the most universally accepted video formats, can do the trick.
I recommend using ArkThinker Video Converter Ultimate. This tool is super easy to use and works with lots of video formats and codecs, making it perfect for converting videos on Samsung devices. Its simple interface lets you convert videos to formats like MP4, AVI, MOV, and more, all of which are compatible with Samsung phones and tablets. Plus, it maintains high quality during conversions, so your videos look great and play smoothly without any codec problems. This tool is really useful for fixing the 'Video Codec Not Supported Samsung' error, making sure your videos are in a format that your Samsung device can easily handle.
Here's how you can do it:
Download the Video Converter Ultimate software free of charge. Then, follow the installation instructions to set it up on your Windows or Mac computer.
Launch the ArkThinker Video Converter Ultimate application on your computer. Hit the ‘Add Files’ button found in the upper left corner. You can include several videos if you want.

On the bottom-left side of the interface, you’ll see a ‘Profile’ section. This is where you choose the output format.
For Samsung devices, the MP4 format is highly recommended as it’s widely supported.
Click on the dropdown menu and choose MP4 as your output format. You can also customize the resolution or codec settings, but MP4 with H.264 is a safe bet for most Samsung phones.

Tips: If necessary, you can customize the video quality, resolution, and audio settings by clicking the Settings button next to the selected output format. Choose 1080p or 720p resolution for good video quality that works smoothly on your Samsung device.
At the bottom of the screen, click Browse to pick where you want to save the converted video on your computer. After you’ve set your output options and selected a folder, click the ‘Convert All’ button to begin converting the video to your selected format. The duration of the process will vary based on the video’s size and length.

After the conversion is complete, you can transfer the converted video file to your Samsung phone via USB or wireless transfer.
For USB transfer, connect your phone to the computer, and simply drag the converted video file into your phone’s media folder.
That’s it! Your video is now ready to play on your Samsung device without any codec issues. The conversion process is fast, and ArkThinker ensures the best possible quality for your videos.
Solution 2. Update the Media Player
Sometimes, the problem isn’t the video file but the media player on your Samsung. If your video player is outdated, it may not have the latest codecs needed to play certain files. To solve this, all you need to do is update your media player.
Go to the Google Play Store (or Samsung's app store).
Search for your media player app (e.g., Samsung Video Player or MX Player).
Suppose there's an update available, tap Update to install the latest version.
After the update, try playing your video again.

This solution also works when your media player is not playing sound.
I've been really lucky with apps such as MX Player and VLC Media Player. They both work with a lot of video formats and can deal with most codec problems you might encounter.
Solution 3. Play the Video in a Different Media Player
If updating your media player didn’t work, another solution is to try a different media player altogether. Some media players handle codecs better than others, so it’s worth testing a few options.
Here’s what I would recommend:
• VLC Media Player: It’s free and supports nearly every video format and codec out there. It works great for fixing codec issues.
• MX Player: Another solid choice, known for its versatility and great interface.
• KMPlayer: Offers good compatibility and plenty of extra features if you need them.
You can try downloading one of these players, opening your video file with it, and seeing if that solves the problem.
Solution 4. Fix the Corrupted Video File
Sometimes, the issue is with the video file itself. It could be corrupted, which is why it’s not playing correctly. I’ve had this happen with videos that I downloaded or transferred from one device to another. Luckily, some tools can help repair corrupted videos and get them working again.
One tool I highly recommend is ArkThinker Video Repair. This software specializes in fixing corrupted video files and is pretty straightforward to use. Here’s a quick rundown of how it works:
Free download ArkThinker Video Repair from their website and install it on your computer.
Open the software, then click on ‘Add File’ to import your corrupted Samsung video as the source file. Moreover, you need to add a sample video that is from the same place for a successful repair.

Once the video is uploaded, click on ‘Repair’ to start the process. It will automatically try to fix the video file and restore it to its original condition.

After the repair is complete, you can preview the video to ensure it plays correctly. Once the repair effect is good, you can click the Save button to keep it.

I’ve used this tool several times, and it’s worked wonders! It’s pretty quick and easy to use. The best part is that it can fix videos in formats like MP4, MOV, and AVI, so it covers a lot of bases. The only downside is that ArkThinker Video Repair only works on single files at a time, which means if you have multiple corrupted videos, you’ll need to repair them one by one. But overall, it’s a reliable tool for fixing those frustratingly corrupted files!
Part 3. FAQs
What does ‘Video Codec Not Supported Samsung’ mean?
This error indicates that the video file you're attempting to play has a codec that your Samsung device can't handle. You might need to update your media player or change the video to a format that works with it.
How do I fix ‘Can't Play Video Codec Not Supported Samsung’?
You should try changing the video to a format that works, updating your media player, or switching to another media player to watch the video. If the video file is damaged, you can use a program like ArkThinker Video Repair to fix it.
What is the best video format for Samsung?
MP4 is generally the most supported and compatible format for Samsung devices. Converting videos to MP4 is a safe bet if you encounter codec issues.
Can I repair multiple corrupted videos with ArkThinker Video Repair?
Unfortunately, ArkThinker Video Repair only works on one video at a time, so if you have multiple corrupted files, you’ll need to repair them individually.
Conclusion
Dealing with the ‘Video Codec Not Supported Samsung’ error can be annoying, but with the right steps, you can quickly get your videos back to working normal. Whether you need to convert the video, update your media player, or repair a corrupted file, there’s always a solution.
Hope this guide helped you figure out how to fix the issue. Trust me, with a bit of patience and the right tools, you’ll be back to enjoying your videos in no time. Let me know if you have any questions, and happy watching!
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